Real Talk

A top-of-funnel nurture campaign that earned pastor trust before asking for a commitment.

In January 2021, Ramsey Solutions identified a crisis unfolding inside churches across the country. B2B customer surveys, user calls, and AE conversations surfaced the same story. Pastors were carrying an extraordinary burden in the wake of COVID-19. Congregation engagement had declined. Members were navigating job loss, grief, and community hardship. Church leaders were also managing operational and emotional needs under conditions none of them had trained for. Ramsey Solutions needed to reach this audience differently. I designed the full campaign for Real Talk with Dr. John Delony, a webinar funnel built on a high-value nurture hypothesis: build the relationship first, then introduce the ask.

Services delivered:

CAMPAIGN DESIGN, WEB & EMAIL DESIGN

In details:

Challenge

Pastors in early 2021 were operating at the edge of their capacity. COVID-19 reshaped the role of church leadership overnight. Congregations were disengaged, members were grieving job loss and death, and pastors were being asked to solve problems with no precedent. Standard B2B outreach was the wrong approach for an overwhelmed and underserved audience. Features-first, commitment-first, and conversion-first messaging would have missed the moment. The campaign had to meet pastors where they actually were, not where the sales funnel assumed they would be.

Challenge

Pastors in early 2021 were operating at the edge of their capacity. COVID-19 reshaped the role of church leadership overnight. Congregations were disengaged, members were grieving job loss and death, and pastors were being asked to solve problems with no precedent. Standard B2B outreach was the wrong approach for an overwhelmed and underserved audience. Features-first, commitment-first, and conversion-first messaging would have missed the moment. The campaign had to meet pastors where they actually were, not where the sales funnel assumed they would be.

Solution

Solution

Results

Results